Help, information and participation
Connection Hub
A clear place to find support, start a conversation, learn what to do next and take part in the MATES Matter community.
Urgent help
Are you or someone else in immediate danger?
Call 111 now. For urgent mental health support in Waikato, contact the Waikato Crisis Team on 0800 50 50 50.
Common questions
Where do I start?
I am worried about someone. What should I do?+
Start with a direct, caring conversation. Ask how they are really going, listen without judgement, and help them connect with professional or urgent support when needed.
What if I say the wrong thing?+
You do not need perfect words. Be honest, calm and present. Avoid dismissing what they say or trying to solve everything in one conversation.
Does MATES Matter provide counselling?+
MATES Matter NZ is not a clinic or emergency service. The hub can help people find appropriate pathways, training, resources and community connection.
How can my workplace, club or community get involved?+
Use the Get Involved page to ask about events, training, partnerships, volunteering and ways to support the mahi.